General Submit Support Request

Category: Knowledgebase

Please see the Attached PDF for instruction on new Ticket

End User Computer Deployment

Category: Knowledgebase

Please see the attached PDF for instruction 

Soti-Chain-Of-Custody-Label-Printing

Category: Knowledgebase

This document is to guide you through the process of Printing Labels in the COC department. 

Reset Optiturn Password

Category: Knowledgebase

https://ngroup1.sharepoint.com/:b:/s/Target_IRC/Efg6njN4Vg9PnW0JyFG2CVUBmIctguiXPmD02zmhuFpFfw?e=gtCDqL

User Laptop is hung at the Bios Screen or Start up scree

Category: Knowledgebase

Power Cycle: Shut down the laptop.    Disconnect the power adapter and any peripherals.    If possible, remove the battery.    Press and hold the power button for 30-40 sec...

CCTV-Support Request

Category: Knowledgebase

Please see the Attached File for more information