Knowledgebase Top articles General Submit Support Request Category: Knowledgebase Please see the Attached PDF for instruction on new Ticket End User Computer Deployment Category: Knowledgebase Please see the attached PDF for instruction Reset Optiturn Password Category: Knowledgebase https://ngroup1.sharepoint.com/:b:/s/Target_IRC/Efg6njN4Vg9PnW0JyFG2CVUBmIctguiXPmD02zmhuFpFfw?e=gtCDqL User Laptop is hung at the Bios Screen or Start up scree Category: Knowledgebase Power Cycle: Shut down the laptop. Disconnect the power adapter and any peripherals. If possible, remove the battery. Press and hold the power button for 30-40 sec... CCTV-Support Request Category: Knowledgebase Please see the Attached File for more information